By using or submitting an order (and any subsequent orders) on this website you are agreeing to the terms that appear below. You agree to purchase services and goods from BAAMP Ltd and BAAMP LLC  (collectively “BAAMP”) subject to these Terms and Conditions which will apply to all transactions. Your email address is essential in order for us to be able to supply you with important information such as Order Confirmations, and changes to the service. By registering with BAAMP, you accept that your email address may be used to supply you with such information.

You must be 18 years or over to participate in the BAAMP online order service.

1. GENERAL 

1.1  This web site is operated by BAAMP  (“we”, “us” or “our”). By using the BAAMPwellness.com website you are bound by these terms and conditions. All use and purchases made on this web site are governed by these Terms and Conditions at any time, although the Terms and Conditions governing any given use or purchase will be those in effect at the date of your order or specific use. 

1.2 If you use or order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your site visit or purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date and time when these Terms and Conditions were most recently updated at the top of the page.

2. COMPANY DETAILS

2 BAAMP Wellness is owned and operated by BAAMP. The registered company address for BAAMP is  102, Watermans Quay, William Morris Way, London SW6 2UW. Registered in England under company number 16794021.  

3. COPYRIGHT & OTHER RIGHTS

3.1 The website and all text, images, information, photographs contained within it, are owned by or licensed to BAAMP. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of BAAMP All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. 

3.2 The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view our website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content, unless you have the express written permission of BAAMP. 

3.3 You are permitted to use the material data and content only for your personal use in placing orders through this website, and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the BAAMPwellness.com website without our prior written permission.

3.4 BAAMP may impose a fee on any proposed use of the material data and content contained on its website, other than for placing orders through our website.

4. REGISTRATION

4.1 By registering as a user on our website, you agree that the personal information provided by you is true, accurate, current and complete in all respects and that you will notify us of any changes to the information. 

4.2 You agree not to impersonate any other person or use a false name or a name which you are not authorized to use

5. PURCHASE CONTRACT

5.1  The advertising of products on BAAMPwellness.com is an “invitation to treat”. You will indicate by completing the online order form on the site the products that you wish to order. At the same time, you will complete an authorization for us to recover, through your selected payment method, payments due to us. This means that your order is an offer, not a contract of sale between you and BAAMP, so prices and stock availability won’t be contractually confirmed until you receive the “confirmation of dispatch” email which is sent out once payment authorization has been confirmed and stock levels have been checked. For the avoidance of doubt, the “order confirmation” email that is sent out once you have placed an order is just an acknowledgment of your offer and should not be taken as our acceptance of that offer.  

6. RECEIPT OF ORDER

6.1 BAAMP must receive payment in full for your order. Once your payment method has been authorised and stock is checked, we will send you an email receipt confirming your order. Please keep this receipt for your records.

6.2 If an item ordered is not in stock, your order will be “back ordered” and we will let you know and expected shipment date.  In exceptional circumstances, if we are not able to fulfill an order, your payment method will not be charged for the particular item and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

6.3 We reserve the right to refuse to supply any person for whatever reason.

7.  PRICE AND DELIVERY CHARGES

7.1 All online orders from the UK will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate (unless you have selected an alternative country where VAT is not chargeable) but exclude postage and packaging which will be added to the total amount due. Orders that originate in the US will be charged in dollars. Orders that originate from other countries will be charged in the currency of that country at an exchange rate determined by Shopify our order fulfillment vendor. 

7.2 The price of the goods will be as quoted on the web site at the time you confirm your order, subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order to add items, the prices charged will be those applicable to the new item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time, subsequent amendments to your order may mean that certain promotions are no longer being offered.

7.3 Prices on the website are set at the same rate for all locations, where we are able to, we will adjust pricing at country level. Prices quoted on the website are indicative only and are subject to change. 

7.4  Generally, we do not charge from shipping. However, if your delivery is subject to a delivery charge, it will be shown to you as a separate charge on the delivery confirmation page before you confirm your order. Any delivery charge added to your order will be dependent upon, amongst other things, the value of your order, the date and time of your delivery and your delivery address and charges may vary.

7.5 If your order is going to a PO Box address then we reserve the right to contact you with a bespoke delivery charge.

7.6  Every effort has been made on this Website to ensure that shopping online is safe and secure. That said, we cannot be responsible for the fraudulent use on our Website of a lost credit card, but will assist your credit card company where necessary once you have reported the fraud to them

8. METHODS OF PAYMENT

8.1 Payment may be made by debit or credit card, or PayPal. On occasion, we may issue vouchers or “money off” discounts which will be accepted towards payment of an order. You cannot pay for your order by cash or cheque.

8.2 The payment methods, including debit and credit cards accepted by us are those listed on the web site on the date on which your order is placed.

8.3 Authorization for payment will be requested from your card issuer at the time of your order. We ‘debit’ your payment method with the full price of your order after we have confirmed dispatch. We reserve the right to terminate our agreement with you if we are refused authorization for payment or reasonably believe that payment will be refused at any stage

9. DELIVERY

9.1 Delivery will be made to the address specified by you during the order process on the website. You have the ability to change this address with each order through the website, and you must do so if you move home so that we can deliver to the correct address. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.

9.2 Products are subject to availability and prevailing market conditions. We may limit the quantities of goods (particularly goods on special offer) supplied to any one customer if in our opinion the quantity ordered jeopardizes availability for other customers.

9.3 We will always try to supply you with the full quantity that you have ordered. In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us promptly. You will not be charged for any incorrect goods or goods which you have not received. In any event, subject to clause 13.1 below, our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery.

9.4 All of our deliveries require a signature on receipt. It is your responsibility to ensure that an appropriate person is available at the delivery address on the delivery day. An appropriate person must sign for all goods on delivery. If no one is at the address when the delivery is attempted the goods will be retained by us. Where we can, we shall have the local mail carrier  leave notification of delivery and you will have the option to rearrange delivery or collect your order from a local sorting center as noted on the delivery card.

9.5 In the event that you instruct us to leave a delivery unattended at your address, we expressly disclaim all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, loss, tampering, contamination and the result of any change in temperature.

10. RESTRICTIONS

10.1 There may be specific exclusions relating to individual items or restrictions on certain items dependent on the country of export. Please check the local laws of the country of delivery. 

11.  CONDITION OF GOODS

11.1 We guarantee the quality of our goods. You must inspect the goods and notify us promptly in writing or by phone of any dissatisfaction with your order. We will promptly and fully refund the price of any goods that do not meet with your reasonable satisfaction or arrange for the delivery of replacement goods, provided that you notify us within 14 days of delivery of the goods. We will arrange with you for the goods to be returned to us.

11.2 Subject to clause 13.1 below, we will not accept any further claims for loss from or in connection with the supply of faulty goods, whether direct, indirect, consequential or otherwise, howsoever arising.

12. AMENDMENT OF ORDERS AND CANCELLATION RIGHTS

12.1 Unless otherwise notified to you in the confirmation e-mail, it is not possible to amend your order after it has been placed.

12.2 In respect of our goods, you have the right to cancel your order within 48 hours of the placement of your order 

12.3 Should you wish to cancel your order within 48 hours of placing the order but prior to the time of delivery, we shall refund the purchase price.

13. WARRANTY AND LIABILITY

13.1 Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, breach of contract or breach of statutory duty, nor will any of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.

13.2 In addition to paragraph 9.4, we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems.

13.3 We will not accept responsibility for a failure to comply with specific care instructions stated in the Product or within the Product’s packaging.

13.4 Other than as set out in clause 13.1, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order

17. CUSTOMER COMPLAINTS

17.1 Any client complaints should be addressed to Ciara@baampwellness.com. We will do our best to resolve your complaint as quickly as possible.

18. ERRORS AND OMISSIONS

18.1 While every care is taken to ensure that all information on this website is correct, there may still be errors or omissions. If you find an error or omission please let us know by emailing info@baampwellness.com and we will review it as soon as possible.

18.3 We apologize for any inconvenience that may be caused, but we cannot always offer the exact described product at the specified price if errors and/or omissions are present. In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale

19. What we are Not Liable For

19.1 We make every effort to keep the site up-to-date but cannot guarantee that this site and its content is completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with the use of this site however caused. 

19.2 Our total liability for any claim howsoever arising shall not exceed the price of the goods supplied by us to you, together with any postage costs incurred. BAAMP shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

19.3 Although product information is regularly updated, we are unable to accept liability for any incorrect information. 

19.4 All product images used on our website are only representative of goods on offer. Actual goods may not be exactly the same size, design or packaging. 

19.5 If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

19.6   The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations regarding the Website and any transactions conducted on or through the Website

20. WRITTEN COMMUNICATION

20.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. 

20.2 For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights

21. LAW

21.1 Orders from the UK shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Any dispute or claim arising out of or in connection with the Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Orders that originate in the US shall be governed by the Laws of the State of New York and venue shall be in Federal or New York State court located in New York, county of New York. 

Last updated: September 1, 2026